The more we see complaints like this, the more we realize that you absolutely must check your items while you’re still inside Best Buy. Make sure to have all your receipts and relevant information at hand and then give them a call. You see, they know you paid $400 for a PS3 the other day, and that’s really all they care about. Changes are that they will either advise you to do a chargeback against Best Buy for fraudulently selling you a broken, used PS3 with an incorrect serial number, or, they’ll replace your item under their own purchase protection plan. It’s a nice thought, but if we were you we’d save ourselves some time and aggrivation by calling our credit card company and explaining what happened. They are the ones at fault, and I’m going to get my PS3 from them.” I will be calling Sony to figure out what’s up with these serial numbers, but I’m not going to let Best Buy get away with this. In the end, Best Buy gets their 400 dollars, and doesn’t have to back up the product they sell, and the customer is stuck with the problem. Once that’s done, the customer can’t prove anything, and now has to go to Sony in order to get their problem solved.
#Check my ps3 serial number serial numbers#
So, what is Best Buy to do with all these broken PS3’s with different serial numbers than the boxes? Well, resell the PS3 to the customer, in order to make back their 400 dollars.
Problem is, Sony won’t reimburse for PS3’s with different serial numbers then the box. Normally Best Buy would just send these PS3’s back to Sony and get reimbursed. This means that Best Buy had many PS3’s that were broken, and had different serial numbers than the boxes they were in (Which, is only their fault because they didn’t check the serials on return). See, before, people were getting away with trading in their, out of warranty, broken PS3’s. I’m pretty sure I’ve figured out what they are trying to do. This, of course, is total crap because I bought this EXACT PS3 the night before. They accuse me of trying to trade back a different PS3 than the one I bought (I guess there are idiots that do that), in order to get out of paying to have it replaced.
#Check my ps3 serial number serial number#
So, I take in my broken PS3 to Best Buy today, to replace it of course, and they refused to because the serial number on the console is different from that of the box.
Pressing X would cause it to say “Restoring…” then after a few seconds it would restart, and would come up to the same exact thing, and repeat. On boot up it would say “Need to restore hard drive, press X to continue”. When I got it home I found out it was broken. “Bought a PS3 from my local Best Buy yesterday.
3.19.08 12:30 PM EDT By Meg Marco best buy ps3 warranties fraud retail sony
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